All Solutions Marketing Group is seeking a part-time Call Center Representative to act as a liaison between our company and its current and potential customers. The successful candidate will handle customer issues, complaints, and inquiries, ensuring customer satisfaction is at the core of every decision and behaviour.
Company | All Solutions Marketing Group. |
Position: | Call Center Agent. |
Sector: | Private. |
Education: | Any. |
Job Experience: | Fresher. |
Job Type: | Part time. |
Vacancy Location: | Gulistan-e-Johar, Karachi, Pakistan. |
Job Industry: | Sales & Marketing. |
Salary: | Rs. 28,000 - Rs. 35,000/m. |
Published Date: | 10 April 2023. |
Last Expiry date: | Until fulfilled. |
Responsibilities:
- Manage large amounts of outbound calls in a timely manner.
- Follow communication "scripts" when handling different topics.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Build sustainable relationships and engage customers by going the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Attend educational seminars frequently to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Requirements and Skills:
- Strong phone and verbal communication skills, along with active listening.
- Customer focus and adaptability to different personality types.
- Ability to multitask, set priorities, and manage time effectively.
- A results-oriented approach.
Shift Timing:
Night Shift: 12 am to 6 am.
36 per week
To apply:
If you meet the above requirements and are interested in this opportunity, please submit your application. We look forward to hearing from you.
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